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Head Office
1468 Phatthanakan Road, Khwaeng Phatthanakan, Khet Suan Luang, Bangkok 10250
1432
0-2067-9888
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Good quality product
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Good service from staff
Staff are polite
Good service from cashiers
Cashiers are polite
Good service from Freshfood staff
Freshfood staff are polite
Good service from Freshfood staff at product weighting point
Freshfood staff at product weighting point are polite
Store is easy to contact
Delivery service
Provide loading service
Accept credit card of other banks
Store facilities & Layout : easy to find product
Others
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Good stock availability on Makro Mail item
Product prices are lower than competitors
Transportation services
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Makroclick Customer service staff service
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Poor quality product
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Impolite/Gossip
Error/ Miscommunication
Cashier has bad manner/ bad service
Cashiers were impolite/ gossip
Cashiers miscalculation
Staff at Freshfood had bad service
Staff at Freshfood area were rude
Weighting staff at Freshfood were rude/ bad service
Weighting staff at Freshfood were impolite
Difficult to call to store
Store facilities & Layout
Poor delivery service
Not accept credit card from other banks
Not provide loading service
Express till cashier
Employees enter the wrong product code - Freshfood weighing point
Not enough parking / Collect expensive parking fees
Others
Incorrect product information in Makro Mail
Did not receive free gifts / missing items
Wrong price tag
Incorrect Price in Makro Mail
Product prices are more expensive than competitors
Product out of stock
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Delay order tracking
Delay order refund follow up
Website -App is difficult to use and has problems
Broken, Damaged, Torn products
Missing products tracking
Delivered wrong product
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Did not receive product shortage notification
Wrong picture / price / description of product
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Weighing staff at Butchery area
Weighing staff at Meat area
Weighing staff at Chicken area
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* Province
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Krabi
Kanchanaburi
Kalasin
Kamphaeng Phet
Khon Kaen
Chanthaburi
Chachoengsao
Nakhon Si Thammarat
Chiang Mai
Chiang Rai
Chon Buri
Chaiyaphum
Chumphon
Trang
Trat
Tak
Nakhon Nayok
Nakhon Pathom
Nakhon Phanom
Nakhon Ratchasima
Nakhon Sawan
Nonthaburi
Nan
Buogkan
Buri Ram
Pathum Thani
Prachuap Khiri Khan
Prachin Buri
Phetchaburi
Phra Nakhon Si Ayutthaya
Phayao
Phatthalung
Phichit
Phitsanulok
Phetchabun
Loei
Phrae
Phuket
Maha Sarakham
Mukdahan
Yasothon
Roi Et
Ranong
Rayong
Ratchaburi
Loburi
Lampang
Lamphun
Si Sa Ket
Sakon Nakhon
Songkhla
Satun
Samut Prakan
Samut Sakhon
Sa Kaeo
Saraburi
Sing Buri
Sukhothai
Suphan Buri
Surat Thani
Surin
Nong Khai
Nong Bua Lam Phu
Udon Thani
Ubon Ratchathani
Uttaradit
Samut Songkhram
Chainat
* Store
Select Store
* Subject of complaint
Please select Subject of complaint
Product Quality
Service
Price and Product
* Type of compliment
Please select Type of compliment
Good quality product
Fresh & Good quality product for Freshfood
No weight shortage
Good service from staff
Staff are polite
Good service from cashiers
Cashiers are polite
Good service from Freshfood staff
Freshfood staff are polite
Good service from Freshfood staff at product weighting point
Freshfood staff at product weighting point are polite
Store is easy to contact
Delivery service
Provide loading service
Accept credit card of other banks
Store facilities & Layout : easy to find product
Others
Reasonable price
Good stock availability
Good stock availability on Makro Mail item
Product prices are lower than competitors
Transportation services
Product quality service
Call Center staff service
Makroclick Customer service staff service
Order service staff
Price and promotion
Poor quality product
Expired product
Bad service
Impolite/Gossip
Error/ Miscommunication
Cashier has bad manner/ bad service
Cashiers were impolite/ gossip
Cashiers miscalculation
Staff at Freshfood had bad service
Staff at Freshfood area were rude
Weighting staff at Freshfood were rude/ bad service
Weighting staff at Freshfood were impolite
Difficult to call to store
Store facilities & Layout
Poor delivery service
Not accept credit card from other banks
Not provide loading service
Express till cashier
Employees enter the wrong product code - Freshfood weighing point
Not enough parking / Collect expensive parking fees
Others
Incorrect product information in Makro Mail
Did not receive free gifts / missing items
Wrong price tag
Incorrect Price in Makro Mail
Product prices are more expensive than competitors
Product out of stock
Product not available at Makro
Delay order tracking
Delay order refund follow up
Website -App is difficult to use and has problems
Broken, Damaged, Torn products
Missing products tracking
Delivered wrong product
Expired, Defective, Rotten products
Late delivery
Did not receive credit memos
Did not receive product shortage notification
Wrong picture / price / description of product
Promotion / Code / Premium issue
Delivery staff no service minds
Payment Error
Others
ทดสอบระบบการส่งเมลสาขาเวียงสระ
test
Staff's name (if applicable)
* Department
Select Department
Receptionist
Cashier
Receipt Check out staff
Premium Redemption staff
Marketing /Telesales / Promotion staff
Staff at Electrical Appliance
Stock Replenishment staff
Weighing staff at Fruit & Vegetable area
Weighing staff at Butchery area
Weighing staff at Meat area
Weighing staff at Chicken area
Weighing staff at Seafood area
Bakery staff
Housekeeper
Security guard
Cart Boy
* Please select subject of complaint
You can enter any message up to 500 characters.
Name
Member Card No.
E-mail
Telephone No.
I don't want to contact you back.
Attact File
Supports jpg, png, gif, pdf files only.
Submit
Cancel
* Province
Select Province
Bangkok
Krabi
Kanchanaburi
Kalasin
Kamphaeng Phet
Khon Kaen
Chanthaburi
Chachoengsao
Nakhon Si Thammarat
Chiang Mai
Chiang Rai
Chon Buri
Chaiyaphum
Chumphon
Trang
Trat
Tak
Nakhon Nayok
Nakhon Pathom
Nakhon Phanom
Nakhon Ratchasima
Nakhon Sawan
Nonthaburi
Nan
Buogkan
Buri Ram
Pathum Thani
Prachuap Khiri Khan
Prachin Buri
Phetchaburi
Phra Nakhon Si Ayutthaya
Phayao
Phatthalung
Phichit
Phitsanulok
Phetchabun
Loei
Phrae
Phuket
Maha Sarakham
Mukdahan
Yasothon
Roi Et
Ranong
Rayong
Ratchaburi
Loburi
Lampang
Lamphun
Si Sa Ket
Sakon Nakhon
Songkhla
Satun
Samut Prakan
Samut Sakhon
Sa Kaeo
Saraburi
Sing Buri
Sukhothai
Suphan Buri
Surat Thani
Surin
Nong Khai
Nong Bua Lam Phu
Udon Thani
Ubon Ratchathani
Uttaradit
Samut Songkhram
Chainat
* Store
Select Store
* Detail of compliment / Complaint
You can enter any message up to 500 characters.
Name
Member Card No.
E-mail
Telephone No.
I don't want to contact you back.
Attact File
Supports jpg, png, gif, pdf files only.
Submit
Cancel
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